This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications network by muggi Ltd trading as muggi.

If you have any requests concerning your personal information, or any queries with regard to these practices please contact

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

More about cookies.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)

This website will not

  • Share any personal information with third parties.

Supplying Personal Information

Please note that you do not have to provide personal information in order to use most of this website. However if you wish to use certain services such as the ability to order online, you will need to provide certain personal information.

Information Collected

We collect personal information from visitors to this website through the use of our online forms and every time you e-mail us your details. We will at all times be responsible for the use of your personal information.

Use of Personal Information

We process personal information collected via this website for the purposes of:

  • Providing and personalising our services
  • Managing and monitoring orders
  • Dealing with your enquiries and requests
  • Maintaining information as a reference tool or general resource


We will only disclose personal information to members of our management team and relevant suppliers who all share a commitment to treating your personal information fairly and responsibly. We may also disclose the information to a small number of carefully selected third parties with whom we work, but only if it is absolutely necessary for the purposes identified above.

Access Rights

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at muggi Ltd, The muggi Snuggi, Sopworth, Chippenham, Wiltshire, SN14 6PS. We reserve the right to make a small charge for the administrative expenses incurred.


muggi Ltd trading as muggi takes all necessary steps to protect your information both online and off-line.

Amending Your Personal Information

Please help us keep our records up to date and accurate: if your personal details change, or if you wish to unsubscribe, please email us at